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Sat 10:00 AM-1:00 PM

🔌 Types of Networks

A network connects devices so they can communicate and share resources like internet, printers, and files. The most common types you’ll see are:

  • LAN (Local Area Network): Covers a small area like a home, office, or single building.
  • WAN (Wide Area Network): Connects multiple LANs over large distances (for example, your ISP’s network or multi-site businesses).
  • WLAN (Wireless LAN): A LAN that uses Wi-Fi to connect devices without cables.

🧰 Essential Networking Equipment

The key pieces that make your network work:

  • Router: Directs traffic between your devices and the internet.
  • Switch: Adds more Ethernet ports so you can connect multiple wired devices.
  • Modem: Converts your ISP’s signal (cable, fiber, DSL) into something your router can use.
  • Network Cables (Ethernet): Provide fast, stable wired connections.
  • Access Points: Extend Wi-Fi coverage to other rooms or areas.

⚙️ Basic Network Setup

Most home and small office networks follow this simple layout:

  • Step 1: Connect your modem to the wall jack (coax/fiber/DSL), then connect the modem to the WAN/Internet port on your router.
  • Step 2: Connect devices via Ethernet for best speed and reliability, or via Wi-Fi using your router’s wireless network name (SSID).
  • Step 3: Log into your router’s web or app interface to set Wi-Fi name, passwords, and basic settings.
Tip: Label your modem, router, and switch cables so troubleshooting is easier later.

🛡️ Network Security Tips

  • Change Default Settings: Change admin usernames and passwords from the factory defaults.
  • Use Strong Wi-Fi Passwords: Use long, unique passphrases; avoid simple names and dates.
  • Enable Encryption: Use WPA3 if available; otherwise, use WPA2-AES (avoid WEP and open networks).
  • Update Firmware: Keep router and access point firmware current to patch security holes.
  • Monitor Connected Devices: Regularly review what’s on your network and remove unknown devices.

🚀 Basic Routers vs. Advanced Networking

  • Basic Routers: Great for small homes or apartments with a handful of devices and light streaming/gaming.
  • Advanced Devices (mesh systems, business-grade gear): Better for larger homes, offices, or heavy use:
    • More consistent speeds and coverage
    • Better security and guest network options
    • Features like VLANs, VPN, and advanced traffic control
If you regularly max out your Wi-Fi, have many smart devices, or run a business, stepping up to more advanced networking gear can dramatically improve stability.

🏠 ISP-Provided Modem Routers

Cox Panoramic WiFi Modem
  • Functionality: Combines a modem and router in one box for internet and Wi-Fi.
  • Convenience: Easy to set up—your ISP usually pre-configures everything.
  • Cost-Effective (short term): Often included or rented from your ISP, which can be simpler but adds monthly fees.
  • Compatibility: Designed to work smoothly with your ISP’s network.
Many people start with the ISP device, then later switch to their own router for better performance, control, and long-term cost savings.

Standard Service Rates

General computer labor: $100/hour (1-hour minimum). Remote support: $100/hour (1-hour minimum). Networking: $200/hour.

On-site visits: one $60 call-out/travel fee, plus applicable computer or networking labor (or the selected flat service price). Waived for monthly clients. Call-out and travel are the same fee.

Work outside posted hours is 1.5 times the applicable labor rate, including Saturday outside 10 a.m.–1 p.m. Saturday within posted hours is regular rate. Sunday labor is 1.5 times the applicable labor rate. Apply the premium once, without compounding Sunday and after-hours, and never to the call-out/travel fee. Hourly premium examples: $150/hour computer or remote support; $300/hour networking. Posted hours: Monday–Friday 9 a.m.–6 p.m.; Saturday 10 a.m.–1 p.m.