Residential
Up to 3 Computers
$8.50 / Computer after 3 (Limit 6)
Ensures basic apps are up to date
List of 'basic apps’:
Chrome, Adobe Air, Silverlight, Java, VLC, iTunes,.Net Framework, Other “Minor Apps” may be included
*Minor Apps do not include anything the user has installed (IE: Microsoft Office)
Ensures Windows is up to date
This includes Windows 8 {all version} through windows 10 {all version}
*Windows 7 is no longer supported by Microsoft as of January 14, 2020.
*Ensures that both antivirus and anti-malware definitions are up-to-date.
*Ensures any applicable Windows Updates are completed.
*1 Free Quick Fixes per month (15 minutes or less)
*Checking Hard Drive / SSD Health
*Ensures backups are available*
*Free Inspection and Testing (when servicing is needed)* if applicable
*Free basic physical computer cleanings
*Live Help Desk (9am-6pm) {Monday thru Friday} [Excluding Holidays]
*Discounts on Pickup and Delivery Services
Remote Maintenance is done through Pulseway
(Powered By Pulseway)
3 Month Agreement paid monthly
Commercial
Up to 6 Computers
$14.50 / Computer (Windows 10) / after 6 signed up workstations
$20 / Server Monitoring (Windows Server)
Ensures basic apps are up to date
List of 'basic apps’:
Chrome, Adobe Air, Silverlight, Java, VLC, iTunes,.Net Framework, Other “Minor Apps” may be included
*Minor Apps do not include anything the user has installed (IE: Microsoft Office)
Ensures Windows is up to date
This includes Windows 8 {all version} through windows 10 {all version}
*Windows 7 is no longer supported by Microsoft as of January 14, 2020.
Ensures that both antivirus and anti-malware definitions are up-to-date.
Ensures any applicable Windows Updates are completed.
3 Free Quick Fixes per month
*Checking Hard Drive / SSD Health
*Ensures backups are available*
*Free Inspection and Testing (when servicing is needed)* if applicable
*Free basic physical computer cleanings
*Live Help Desk (9am-6pm) {Monday thru Friday} [Including Holidays]
*Discounts on Pickup and Delivery Services
Remote Maintenance is done through Pulseway
(Monitored with Pulseway app)
6 Month Agreement paid monthly
**Updates to ‘Package Options’ are subject to change anytime with or without notice
Disclaimer(s):
*If more than basic steps are requested a $45 per hour Residential (or $60 per hour Commercial) (minimum 1hr) servicing fee will be added to your next bill.
*Az Tech Ninja ‘The Company’ reserves the right to change this agreement form at any given time with or without notice.
*Client will have access to view this document at any time to see changes.
*Residential $25 charge pertains to 3 computers. Each additional computer would be assessed for the monthly fee's.
*Commercial $85 charge pertains to 6 computers. Each additional computer would be assessed for the monthly fee's.
*Backup Monitoring of hard drive is only applicable when a backup drive is created & used.
*Clients will be notified 1 month in advance of any pricing changes to any tier.
*Monthly maintenance plans DO NOT cover on-site visits. Standard Rates Apply
*Agreements are non-negotiable!