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Residential

Residential Program

From:

$25

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Commercial

Commercial Program

From:

$85

Residential

Up to 3 Computers

$8.50 / Computer after 3 (Limit 6)

Ensures basic apps are up to date

List of 'basic apps’:

Chrome, Adobe Air, Silverlight, Java, VLC, iTunes,.Net Framework, Other “Minor Apps” may be included

*Minor Apps do not include anything the user has installed (IE: Microsoft Office)

Ensures Windows is up to date

This includes Windows 8 {all version} through windows 10 {all version}

​*Windows 7 is no longer supported by Microsoft as of January 14, 2020.

*Ensures that both antivirus and anti-malware definitions are up-to-date.

*Ensures any applicable Windows Updates are completed.

*1 Free Quick Fixes per month (15 minutes or less)

*Checking Hard Drive / SSD Health

*Ensures backups are available*

*Free Inspection and Testing (when servicing is needed)* if applicable

*Free basic physical computer cleanings

*Live Help Desk (9am-6pm) {Monday thru Friday} [Excluding Holidays]

*Discounts on Pickup and Delivery Services

Remote Maintenance is done through Pulseway

(Powered By Pulseway)

3 Month Agreement paid monthly

Commercial

Up to 6 Computers

$14.50 / Computer (Windows 10) / after 6 signed up workstations

$20 / Server Monitoring (Windows Server)

Ensures basic apps are up to date

List of 'basic apps’:

Chrome, Adobe Air, Silverlight, Java, VLC, iTunes,.Net Framework, Other “Minor Apps” may be included

*Minor Apps do not include anything the user has installed (IE: Microsoft Office)

Ensures Windows is up to date

This includes Windows 8 {all version} through windows 10 {all version}

​*Windows 7 is no longer supported by Microsoft as of January 14, 2020.

Ensures that both antivirus and anti-malware definitions are up-to-date.

Ensures any applicable Windows Updates are completed.

3 Free Quick Fixes per month

*Checking Hard Drive / SSD Health

*Ensures backups are available*

*Free Inspection and Testing (when servicing is needed)* if applicable

*Free basic physical computer cleanings

*Live Help Desk (9am-6pm) {Monday thru Friday} [Including Holidays]

*Discounts on Pickup and Delivery Services

Remote Maintenance is done through Pulseway

(Monitored with Pulseway app)

6 Month Agreement paid monthly

 
 
**Updates to ‘Package Options’ are subject to change anytime with or without notice

Disclaimer(s):

*If more than basic steps are requested a $45 per hour Residential (or $60 per hour Commercial) (minimum 1hr) servicing fee will be added to your next bill.

*Az Tech Ninja ‘The Company’ reserves the right to change this agreement form at any given time with or without notice.

*Client will have access to view this document at any time to see changes.

*Residential $25 charge pertains to 3 computers. Each additional computer would be assessed for the monthly fee's.

*Commercial $85 charge pertains to 6 computers. Each additional computer would be assessed for the monthly fee's.

*Backup Monitoring of hard drive is only applicable when a backup drive is created & used.

*Clients will be notified 1 month in advance of any pricing changes to any tier.

*Monthly maintenance plans DO NOT cover on-site visits. Standard Rates Apply

*Agreements are non-negotiable!